Revolutionizing Kitchen Efficiency with Real-Time Data Streaming
A complex kitchen operation faced significant challenges in managing daily execution tasks like picking and packing due to outdated and inefficient data syncing methods. With a costly and limited Fivetran-based solution, the team struggled to trust and utilize delayed Tableau dashboards. We implemented a real-time streaming architecture that dramatically improved data latency and operational efficiency, leading to a significant reduction in missed items and late deliveries, and achieving over 99% "perfect experience" in daily order fulfillment.
< 60 second
Dashboard Freshness
>99.X%
Perfect Fulfillment post-launch
$2M Profit
Decrease in Credits & Refunds
The Challenge
Our client, a large-scale kitchen operation, was hindered by an inefficient data syncing process that relied on a five-minute Fivetran hack meant for batch processing. This method was not only costly, consuming 50% of their entire Snowflake compute bill, but also resulted in significant delays, with Tableau dashboards updating only every 15-30 minutes. The kitchen staff found these delays unacceptable, as the data was often outdated by the time it was viewed, making it difficult to trust and act upon. This led to a lack of adoption and reliance on the dashboards, severely impacting the efficiency and accuracy of their daily operations.
Our Solution
We developed and implemented a true real-time streaming data architecture for the kitchen operation. This new system ensured sub-60-second latency for dashboard data freshness, providing near-instant visibility into outstanding tasks in their daily execution of picking, packing, and other operations. The immediate access to up-to-date information translated into significant cost savings on Snowflake compute bills and enabled the kitchen staff to make timely and accurate decisions. Post-launch, the kitchen operations experienced a clear reduction in missed items and late deliveries, averaging over 99% in "perfect experience" for daily order fulfillment. This transformation not only improved operational efficiency but also enhanced overall customer satisfaction.